Collector Worklist
Intuitive worklists and on-demand sub-worklists ensure prioritized and assigned account management as well as streamlined daily workflows
Why Affinity
Enable collectors to prioritize accounts to ensure that every account receives the attention it needs—at the right time.
Allows for easy account transfers between collectors or supervisors to ensure smooth case handling.
Automatically assigns accounts to collectors' daily worklists.
Reduces manual sorting and ensure timely follow-up on each account by automating daily workflows.
Features
Prioritized Task Management
Automatically organizes accounts by urgency and category, helping focus on what matters most.
Timed Account Display
Schedules accounts to appear at specific times for optimal workflow efficiency.
Cross-Team Collaboration
Allows collectors to seamlessly transfer accounts to colleagues or supervisors when needed.
Detailed Account Insights
Provides a comprehensive view of patient accounts, including payment history and collection notes.
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